Hackers attack antivirus firm's tech-support site

A Kaspersky Lab technical support site was hacked late last month, exposing private customer information for 11 days, the Moscow-based security company admitted last week. The company learned of and closed the breach on Feb. 7 after it was notified by the Romanian hackers.

“This is not good for any company, especially for a company dealing with security,” acknowledged Roel Schouwenberg, a senior antivirus researcher at Kaspersky, in a conference call last week. “This should not have happened.”

The company had revamped the U.S. support site and relaunched it on Jan. 28. From that point until Feb. 7, the support database was open to attack, Schouwenberg said. The revamped site has now been replaced by the old version.

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